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Shipping & Returns

Shipping & Returns Delivery All products are shipped by Royal Mails Articles for the blind service, unless you require them quicker and if that is the case please let us know. All delivery addresses will be copied as per the customer input. If the carrier or post cannot deliver because of incorrect address then we reserve the right to charge an additional supplement. While we try to deliver all goods ordered in accordance with our pledge, we take no responsibility for any consequence of late delivery however caused. Products that are currently in stock are normally dispatched within 2-14 business days, but no longer than 21 business days of your cleared payment. In the event that a product has been overlooked, and is currently out of stock, you will be notified of this and we would expect to get your goods to you within 21 days. Damage In transit It will be your responsibility to inform us immediately of any damage to delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 24 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to affect your claim against the carrier. Shortage It is your responsibility to sign for the correct number of packages as shown on the delivery or carrier consignment note. If you suspect that there are items missing from delivery, first check that the order has not been partly shipped. Any shortage must be noted on the delivery note and we are to be notified within 24 hours. Incorrect Goods Notify us of any incorrect goods supplied within 24 hours of delivery. If the items are not what you ordered, you must not open the manufactures packaging or use the items. It is your responsibility to notify us. Non deliveries Items that are Missing or lost in the post will be replaced or a refund credited to you after a period of 15 working days from dispatch for UK deliveries and 25 working days for all other deliveries. We will do our best to correct errors and omissions as quickly as possible after being notified of themReturns Policy Here at, we have a policy that if you are not happy with your purchase you may return it to us in it's original condition for a full refund or replacement. You must contact us before returning any items to us, email us at:
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